The Technical Glossary

Master the technical and strategic vocabulary of B2B cold email technical.

BIMI

BIMI is an advanced email specification that displays your verified corporate logo next to authenticated outgoing emails directly inside recipient inboxes.

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CAN-SPAM

CAN-SPAM is the US federal law establishing regulatory compliance standards for commercial email, mandating clear sender identification and mandatory opt-out mechanisms.

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CASL

CASL is Canada's anti-spam law governing the transmission of Commercial Electronic Messages (CEMs) to Canadian recipients, requiring express or implied consent.

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Cold Email Infrastructure

The technical architecture of secondary domains, DNS records, Google/Microsoft mailboxes, and IP pools configured specifically to send outbound outreach safely at scale.

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Custom Tracking Domain

A Custom Tracking Domain is a dedicated CNAME DNS record created on your own domain to track email opens and clicks securely without sharing domain reputation with third-party senders.

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Dedicated IP

A Dedicated IP is an email sending IP address allocated exclusively to a single sender or organization, ensuring that sender reputation is entirely independent of other senders.

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DKIM

DKIM is an email authentication protocol that attaches a cryptographic digital signature to outgoing emails, proving to receiving servers that the message originated from your domain and was not altered in transit.

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DMARC

DMARC is an email security protocol that builds upon SPF and DKIM, giving domain owners instructions on how receiving servers should treat emails that fail authentication.

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ESP

An Email Service Provider is a company that provides infrastructure and software for sending and receiving emails (e.g., Google Workspace, Microsoft 365, SendGrid, Amazon SES).

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Feedback Loop

A Feedback Loop is an automated mechanism provided by ISPs (like Yahoo, Microsoft) that notifies senders when a recipient marks their email as spam using Abuse Reporting Format (ARF) messages.

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GDPR

GDPR is the European Union regulation governing data privacy, personal data processing, and communications with individuals residing in the European Economic Area (EEA).

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IMAP

IMAP is a standard internet protocol used by email clients and outbound sales sequencers to retrieve, synchronize, and monitor incoming email messages from a remote mail server.

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Mailboxes

Mailboxes are the individual email accounts (e.g., `alex@getcompany.com`) configured on an email service provider to send and receive outbound messages.

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MX Records

MX records are DNS settings that specify the mail server responsible for accepting incoming email messages on behalf of a domain name.

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Phishing

Phishing is a fraudulent cyberattack where attackers impersonate reputable organizations or executives to deceive recipients into revealing sensitive credentials, financial data, or installing malware.

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Reply Email Tracking

Reply email tracking is the automated software mechanism that detects when a prospect responds to an outbound email, instantly pausing scheduled follow-ups and notifying sales reps.

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Shared IP

A shared IP is an email sending server IP address utilized simultaneously by multiple organizations or user accounts to transmit messages.

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SMTP

SMTP is the standard internet networking protocol used to transmit outgoing email transmissions across IP networks from mail clients to mail servers.

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SPF

SPF is an email authentication standard that allows domain owners to publish a public DNS TXT record specifying which mail servers and IP addresses are authorized to send email on behalf of their domain.

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